Overview
At TinyTenu, we value the privacy of our customers and their little ones. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Personal Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
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Order Information: Name, billing address, shipping address, payment information (processed via secure gateways), email address, and phone number.
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Customization Data: Specific measurements (chest, waist, length, etc.) provided for kids’ custom clothing.
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Device Information: We automatically collect certain information about your device, including your IP address and web browser.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:
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Processing your payment and arranging for shipping.
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Providing you with invoices and/or order confirmations.
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Communicating with you (via WhatsApp or Email) regarding your custom orders.
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Screening our orders for potential risk or fraud.
3. Sharing Your Personal Information
We share your Personal Information with third parties only to help us use your Personal Information as described above. For example:
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WooCommerce: To power our online store.
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Payment Gateways (PayHere): To securely process your payments.
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Courier Services: To deliver your orders to your doorstep.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information and customization data for our records unless and until you ask us to delete this information.
5. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, or disclosed. All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at apparel@tinytenu.com or by WhatsApp at +94778921270.
