Overview
Welcome to TinyTenu. By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your use of the service is at your sole risk.
2. Accuracy of Custom Orders
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Measurements: As we specialize in custom-made kids’ clothing, it is the customer’s responsibility to provide accurate measurements. We are not responsible for items that do not fit due to incorrect measurements provided by the customer.
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Color Accuracy: We strive to display the colors of our fabrics as accurately as possible. However, due to screen settings and photography lighting, actual colors may vary slightly.
3. Pricing and Payments
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All prices are listed in Sri Lankan Rupees (LKR).
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We reserve the right to change prices without prior notice.
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Orders will only be processed once payment is confirmed (for online payments) or verified (for Bank Transfers).
4. Production Timeline
Since each dress is handmade with care, our standard production time is 7-10 working days from the date of order confirmation. This does not include shipping time. In case of delays due to fabric availability or high order volume, we will notify you immediately.
5. Shipping and Delivery
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We use third-party courier services for deliveries across Sri Lanka.
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While we ensure timely dispatch, we are not responsible for delays caused by the courier service.
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Please ensure the delivery address and contact number are accurate to avoid delivery failures.
6. Intellectual Property
All content on this website, including images of our designs, logos, and text, is the property of TinyTenu. Unauthorized use or reproduction of our designs is strictly prohibited.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.
